What are your prices?

Our prices are subject to your detail requests accordingly, like order quantity, packaging quality, materials level, test types and lead time etc. We will send you an updated price list after your company contact us.

Do you have a minimum order quantity?

Yes, we have different MOQ for different items.

MOQ 300pcs for non-metal items.

MOQ 500pcs for metal items.

MOQ 1x40HQ with 5 different items assorted.

therefore, we recommend you contact us for the detail information. If you are looking to resell in much smaller quantities, please free to connect for further discussion.  We are glad to support your business.

Can you supply the relevant documentation?

Yes, we can provide most documentation including Certificates of Analysis / Conformance; Insurance; Origin, and other export documents where required.

What is the average lead time?

For samples, the lead time is about 2-7 days.

For mass production, the lead time is 30-45 days after receiving the deposit payment. The lead times become effective when (1) we have received your deposit, and (2) we have your final approval for your products. If our lead times do not work with your deadline, please go over your requirements with your sale. In all cases we will try to accommodate your needs. In most cases we are able to do so.

What is the maximum loading weight ?

It depends on the wall types and different products.

For shelves screwed on the wall, the maximum loading is 10kgs on drywalls and 15kgs+ on concrete/wood walls.

For desk or bench, the maximum loading is 100kgs.

For bookcase/shelves on floor, the maximum loading is 70kgs.

can your products be used in the washroom?

Yes, our product veneering is water-proved and the metal coating pass Salt Spray test.

That makes our products workable for the washroom use.

What kinds of payment methods do you accept?

You can make the payment to our bank account, Western Union or PayPal:
30% deposit in advance, 70% balance against the copy of B/L.

What is the product warranty?

We warranty our materials and workmanship. Our commitment is to your satisfaction with our products. In warranty or not, it is the culture of our company to address and resolve all customer issues to everyone’s satisfaction

Do you guarantee safe and secure delivery of products?

Yes, we always use high quality export packaging. We also use specialized hazard packing for dangerous goods and validated cold storage shippers for temperature sensitive items. Specialist packaging and non-standard packing requirements may incur an additional charge.

How about the shipping fees?

The shipping cost depends on the way you choose to get the goods. Express is normally the most quickest but also most expensive way. By seafreight is the best solution for big amounts. Exactly freight rates we can only give you if we know the details of amount, weight and way. Please contact us for further information.